| Milwaukee Area Technical College | MATC |
| Manager, Advising and Retention Services |
| Under the direction of the Dean of Student Success & Retention, the Manager, Advising and Retention Services, in collaboration with Deans, Directors, Managers, Faculty, and staff, is responsible for informing and coordinating proactive advising and retention efforts among Pathway Advisors, Retention Coaches and Student Success Liaisons within the pathway offices district-wide. This position is also responsible for providing day-to-day training and support to Advising and Retention Coaching Supervisors. The Manager oversees the new student orientation, course placement and first-year experience in collaboration with the supervisors, several campus stakeholders including, but not limited to, Student Life, Title IX, Financial Aid, Student Accommodations, and the Pathway teams.
Work is diversified, requiring knowledge of research-based practices in academic advising, life-skills coaching and internal and external non-academic resources. Work also requires assessment, judgment, analysis, and decision-making and interpersonal skills according to established practices and procedures. Assignments are completed independently with interaction with the supervisor limited to problems or unusual conditions. Trains and directs support staff. Instructions received are general in nature with a general review of results achieved. |
